Nothing about me without me. — Valerie Billingham, Through the Patient's Eyes, Salzburg Seminar Session 356, 1998 Caring and compassion were once often the only “treatment” available to clinicians. Over time, advances in medical science have provided new options that, although often improving outcomes, have inadvertently distanced physicians from their patients. Acronis Recovery Expert Deluxe Free Download. The result is a health care environment in which patients and their families are often excluded from important discussions and left feeling in the dark about how their problems are being managed and how to navigate the overwhelming array of diagnostic and treatment options available to them. In 1988, the Picker/Commonwealth Program for Patient-Centered Care (now the Picker Institute) coined the term “patient-centered care” to call attention to the need for clinicians, staff, and health care systems to shift their focus away from diseases and back to the patient and family. The term was meant to stress the importance of better understanding the experience of illness and of addressing patients' needs within an increasingly complex and fragmented health care delivery system. References • 1 Gerteis M, Edgman-Levitan S, Daley J, Delbanco T.

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Through the patient's eyes. San Francisco: Jossey-Bass, 1993. • 2 National Research Council.

Crossing the quality chasm: a new health system for the 21st century. Washington, DC: National Academies Press, 2001. Designing a practice policy: standards, guidelines, and options. JAMA 1990;263:3077-3084 • 4 Charles C, Gafni A, Whelan T.

Shared decision-making in the medical encounter: what does it mean? (or it takes at least two to tango). Soc Sci Med 1997;44:681-692 • 5 Stacey D, Bennett CL, Barry MJ, et al. Decision aids for people facing health treatment or screening decisions. Cochrane Database Syst Rev 2011;10:CD001431-CD001431 .